8f77's Privacy Policy
The security of your personal information is our top priority. In this policy we clearly explain how your data is collected, used, and protected.
1 Data Collection
8f77 may collect the following types of information from users in order to provide its services:
1.1 Information You Provide Directly
When you register with 8f77 or contact us, you provide certain information yourself. This includes:
- Full name and date of birth (for age verification — services are provided to users aged 21+ only)
- Valid email address and contact details
- Login credentials (username and encrypted password)
- Payment-related information (details required for bKash, Nagad, Rocket, Upay, or bank transfers)
- Documents required for identity verification (such as a copy of your national ID card or passport)
1.2 Automatically Collected Information
When you visit the 8f77 website, some information is collected automatically. This includes:
- IP address and device type
- Browser type and version
- Time of site access and page information
- Information obtained from cookies and similar technologies
- Gaming activity and transaction history
2 Purpose of Data Use
8f77 uses collected information only for the following legitimate purposes:
- Service Delivery: Managing accounts, ensuring gaming functionality, and processing financial transactions.
- Security & Fraud Prevention: Maintaining platform security and detecting fraudulent activity.
- Age Verification: Preventing users under the age of 21 from accessing the platform.
- Customer Support: Resolving your issues and answering your questions — via 24/7 live chat and email.
- Legal Compliance: Adhering to applicable laws and regulations and maintaining records.
- Platform Improvement: Analysing services and functionality to enhance the user experience.
- Responsible Gaming: Monitoring your gaming activity to implement responsible gaming guidelines.
We never sell your personal information to third parties or transfer it for commercial purposes.
3 Data Storage & Security
8f77 uses industry-standard technology to keep your information secure:
3.1 Encryption & Technical Protection
All your personal information and financial transactions are protected by SSL (Secure Socket Layer) encryption technology. This technology ensures that all data exchanged between you and our servers is fully encrypted and impossible for third parties to read.
3.2 Access Control
Your information can only be accessed by authorised staff, and only to the extent required for their work. All staff are trained and contractually bound to protect confidentiality.
3.3 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. After an account is closed, certain information may be kept for a defined period to meet legal obligations.
4 Sharing Information with Third Parties
8f77 may share information with third parties in the following limited circumstances:
- Payment Processing: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Identity Verification Services: With trusted verification organisations to confirm age and identity.
- Technology Service Providers: With technology partners necessary for platform operations, who are bound by strict confidentiality agreements.
- Legal Authorities: In response to a court order or a valid legal request.
We do not disclose your personal information to any third party for reasons other than those listed above. All partners are contractually bound to uphold our privacy standards.
5 Cookie Policy
Cookies are used on the 8f77 website. Cookies are small data files stored on your device.
5.1 Types and Purpose of Cookies
- Essential Cookies: Essential for core website functionality, login sessions, and security.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to monitor site usage and improve service quality.
You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit website functionality.
6 Your Rights
As a registered user of 8f77, you have the following rights:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you can request a correction.
- Right to Erasure: In certain circumstances you can request that your information be deleted, although legal obligations may mean this is not always possible.
- Right to Object to Processing: The right to object to certain types of data processing.
- Right to Data Portability: The right to receive a copy of your information in a structured format.
- Right to Withdraw Consent: The right to withdraw consent you have given at any time.
To exercise these rights, contact us at [email protected].
7 Protection of Financial Information
The security of financial transactions at 8f77 is our top priority. All transactions carried out through the payment methods we support — bKash, Nagad, Rocket, Upay, and bank transfer — are protected by SSL encryption.
The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. We do not store complete payment card details on our own servers — these remain in the secure system of the relevant payment provider.
8 Protection of Minors
8f77 provides services only to users aged 21 or over. We do not knowingly collect any information from minors. If we suspect that a user is under the age of 21, we will immediately suspend their account and delete any information collected.
If you believe a minor is using our platform, please notify us at [email protected].
9 Responsible Gaming & Data Use
8f77 believes in responsible gaming. We may analyse information relating to your gaming behaviour for the following purposes:
- To identify early signs of problematic gaming behaviour
- To connect users with help or resources when needed
- To enforce self-exclusion limits
- To implement deposit and spending limits
To learn more about responsible gaming, visit our Responsible Gaming page.
10 Policy Changes
8f77 reserves the right to change or update this privacy policy at any time. If there are any significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the new policy.
The date of any change will always be shown at the top of this page in the "Last Updated" section.
11 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact 8f77's privacy team:
- Email: [email protected]
- Live Chat: Via the website's 24/7 live chat feature
Our support team is ready to assist you in both Bengali and English.